Use of the site & Prohibitions
The Site allows you to post offers, sell, advertise, bid and shop online. However, you are prohibited to do the following acts, to wit: (a) use our sites, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools (b) posting of an items in inappropriate category or areas on our sites and services; (c) collecting information about users’ personal information; (d) maneuvering the price of any item or interfere with other users’ listings; (f) post false, inaccurate, misleading, defamatory, or libelous content; (g) take any action that may damage the rating system.
For you to complete the sign-up process in our site, you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature.
Payments and Processes of Invoices
has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, paypal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. has all the discretion to cancel or deny orders. is not responsible for pricing, typographical, or other errors in any offer by and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date. For all but consumer purchases, reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge.
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws. However, if “non-faulty” accounts are cancelled within two weeks of the first payment a full refund, will be given.”
Risk of Loss
All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Pricing & Descriptions
The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of mispriced in our catalogs in which the item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.
Editing, Deleting and Modification
We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. Your Continued Participation In Our Program, Visit And Shopping In Our Site Following Our Posting Of A Change Notice Or New Agreement On Our Site Will Constitute Binding Acceptance Of The Change.
Acknowledgment of Rights
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
Fraudulent Activities are highly monitored in our site and if fraud is detected shall resort al remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.
Warranty Disclaimer and Limitations of Liability
We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed USD2,000 or the total price of the subject products paid or payable to you whichever is less.
We make no express or implied warranties or representations with respect to the Program or any products sold and offered in our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You and understand and agree that your use of this site is at your own risk.
You agree not to disclose information you obtain from us and or from our clients, advertisers and suppliers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of . Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
Failure of the to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision
This Agreement shall be governed by and construed in accordance with the substantive laws of Bangalore, without any reference to conflict-of-laws principles.
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Bangalore, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
Celeb Club Membership
- Get 35% off on 5 orders of small cakes or 3 orders of large cakes.
- Introductory offer : The Celeb Club Now for Rs. 299 instead of Rs. 599!
- Celebrate more! Save More!! With The Celeb Club
Same Day Deliveries : We may not be able to offer you same flavour at Short Notice 🙁
Traffic Delay : Request you to understand and bear with us incase of delay in delivery especially in the delivery slot 6:00 pm to 9:00 pm
For Paid Online Orders : Dear Customer, you shall receive the payment acknowledgement from the CC Avenue on the transaction. incase of queries – contact us
For COD Orders – same day delivery : Dear Customer, we request you to please re-Confirm the order within an hour (even by sms) for us to timely process your order.
Advance orders : Dear Customer, we request you to confirm the order Atleast before 12 hours of delivery time for us to process it timely
Incase of no response, the order shall be treated as Dummy / Void Order as last minute orders may not be processed in time.
Seeking your support – assistance to serve you better.
- The delivery times are included as guidelines and actual delivery might vary 30-45 minutes depending on the traffic conditions.
- For deliveries to multiple addresses, please complete a separate order for each.
- The image selected will match upto 80% of the actual cake in terms of brightness of the colors and 3D presentation of the figures, since they are all hand made.
- All our cakes are hand crafted by our skilled chefs/artists. Different chefs have different ways of recreating the pictures into your cakes. There will never be an exact match with the picture in the website.
- APPLICABLE DURING COVID 19 PANDEMIC.
Dear Customer – The order shall be processed subject to the situation of the LOCK-DOWN as per GOI Guidelines during these testing times of PANDEMIC of COVID 19.
We support the fight against corona.
We urge our customers to take care of themselves and stay safe during these testing times and act responsibly.
Large Range of Payment Options –
VISA, Master Card, AMEX, Diners, Maestro, Rupay to name a few
Net Banking, PayU Money and 4+ Wallets
We Also Accept International Cards
Cancellation & Refund Policy
believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 72 hours of placing an order & before 24 hours for delivery date. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process production or of shipping them.
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that the marketing team has obtained on special offers or occasions like Pongal, Diwali, Valentine’s Day etc. These are limited offers and therefore cancellations are not possible.
- does not accept cancellation requests for perishable items. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case you feel that the product received is not as per your expectations, you must bring it to the notice of our customer service within 6 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
For refund- non/Un-satisfied with quality : The intimation has to be sent to us within 6 hours from the time of purchase and the sample has to be provided to us for testing. It would take about 2 days for the test results to come in after which we could revert to you on it. For Non Delivered Order : Refund shall be processed and details for the same shall be sent via mail.
** Incase of refund for a product quality issue – we will NEED you to provide us the sample for investigating.
***Cancellation / Refund due to unforseen circumstances will be reviewed on case to case basis.